Okok Terms and Conditions — Full User Agreement

1 General Information & Overview

Okok (okok.ng) is an international online gaming platform serving users across Bangladesh and other countries. okok operates under an international gaming license and complies with all applicable laws.

These terms apply to okok's website, mobile app, and all associated services. Creating or using an account on okok indicates that the user has read and agreed to these terms in full.

2 Account Registration & Verification

2.1 Registration Requirements

To register an account on okok, users must provide accurate and complete personal information. okok reserves the right to close any account created using false or incorrect details.

• Each individual may hold only one account.
• Account information must be accurate and up to date.
• It is the user's responsibility to keep their account password confidential.
• You may not allow anyone else to access or use your account.

2.2 KYC Verification

Okok conducts KYC (Know Your Customer) verification to comply with security and financial regulations. The following documents may be required before your first withdrawal or when processing large transactions:

• Clear photos of both sides of your national ID card or passport.
• A selfie holding your ID document.
• Proof of address if required (bank statement or utility bill).

3 Age Limit & Eligibility

Okok strictly prohibits minors from gaming. Users must be 18 years of age or older to access the platform.

• Providing a false age during registration is strictly prohibited.
• If a user is identified as underage, their account and all balances will be confiscated.
• Online gaming may be restricted in certain countries or regions. Operating an account from those locations is prohibited.

4 Deposit & Payment Policy

Okok accepts multiple payment methods. Minimum and maximum limits apply to each method.

4.1 Deposit Terms

• Deposits may only be made from an account registered in your own name.
• Third-party payments are not accepted and will be treated as a violation of these terms.
• Okok reserves the right to verify any suspicious transactions.

5 Withdrawal Policy

Okok ensures fast and secure withdrawals. However, if certain conditions are not met, withdrawals may be delayed or placed on hold.

• KYC verification is required to process withdrawals.
• The name on the withdrawal method must match the name on the account.
• Minimum withdrawal amount is BDT 200 (Mobile Banking).
• The bonus portion cannot be withdrawn until the wagering requirements have been met.
• The maximum daily withdrawal limit varies by account tier.

6 Bonus & Promotion Terms

Okok offers a variety of bonuses and promotions. Each bonus has its own terms and conditions, which are listed on the bonus page.

6.1 Wagering Terms

Accepting a bonus requires meeting a specified wagering multiplier before you can withdraw. For example, a 10x wagering requirement means you must wager 10 times the bonus amount.

• Wagering requirements must be met within 30 days of the bonus being credited.
• Bonus wagering does not count on certain games — a full list is available on the bonus page.
• Multiple bonuses cannot be claimed at the same time.
• Violating bonus terms will result in the bonus being forfeited.

7 Gaming Rules & Restrictions

The following activities are strictly prohibited while using okok:

• Use of any bots, scripts, or automated software.
• Creating multiple accounts to claim bonus benefits.
• Intentionally exploiting bugs or glitches in any game.
• Colluding with other players to manipulate game outcomes.
• Attempting unauthorized access to the platform's systems.

If okok identifies a violation of these rules, it reserves the right to immediately suspend the account in question and forfeit its balance.

8 Account Closure & Suspension

Okok may suspend or close an account for the following reasons:

• Terms violation.
• Suspected fraud or deceptive activity.
• KYC verification failed.
• Suspected money laundering or involvement in illegal activities.
• Providing false information.

8.1 Voluntary Account Closure

Users may close their account at any time by contacting customer support. Please withdraw any remaining balance before closing the account.

9 Responsible Gaming

Okok believes gaming should be a source of entertainment. We actively promote responsible gaming and provide users with a range of protective tools.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can exclude yourself from the platform for 6 months or permanently.
• Cooling-Off Period: You can take a break lasting anywhere from 24 hours up to 30 days.
• Reality Check: Get reminders about your play time and spending at set intervals.

10 Privacy & Data Protection

Okok takes the protection of your personal data very seriously. We never sell or share your information with third parties — except where required by law.

• All data is protected with 256-bit SSL encryption.
• Payment information is stored in accordance with PCI DSS standards.
• For more details, visit our Privacy Policy Read.

11 Dispute Resolution

If you have a dispute or complaint, please contact okok customer support first. We resolve most disputes within 24–72 hours.

• Step 1: Reach out via live chat with the details.
• Step 2: Submit a formal complaint via email.
• Step 3: If needed, contact an international gaming dispute resolution body.

12 Changes & Updates to the Terms

Okok reserves the right to update these terms and conditions at any time. Users will be notified of significant changes via account notifications or email.

• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• For major changes, notice will be given at least 7 days before the effective date.
• Visit this page regularly to stay informed about updates.