Data Protection

Okok Privacy Policy — Your Data, Our Responsibility

Okok believes your personal data belongs to you. Find out clearly what we collect, how we store it, and where we never share it.

Last Updated: January 1, 2026

Our Core Privacy Principles

How Your Data Is Protected on okok

256-Bit SSL Encryption

Every connection you make is secured with bank-grade SSL encryption. No third party can read your data.

No Sale of Data

Okok never sells your personal information to third parties. That has no place in our business model.

Secure Data Storage

All data is stored in encrypted databases. Only authorized personnel can access specific information.

Your Control

You can view, correct, or request deletion of your data at any time.

Transparent Cookie Policy

We are transparent about which cookies we use and why. All cookies beyond the essential ones are under your control.

International Standards

Okok's Privacy Policy is built in line with international data protection standards.

Summary: okok takes your privacy seriously. We never sell your data, and we never share it without your consent. Read this policy to understand exactly what we collect, why we collect it, and how we keep it safe.

1 Scope & Applicability

Okok (okok.ng) operates online gaming services for users in Bangladesh and countries around the world. This Privacy Policy ("Policy") applies to the okok website, mobile app, and all related services.

By using okok, you agree to this Privacy Policy. We are committed to always being transparent about how your data is collected and used.

This policy has been written with our Bangladeshi users in mind. If you have any questions, feel free to reach out to our customer support.

This Privacy Policy has been prepared in compliance with international data protection regulations and applicable local laws.

2 What Data We Collect

2.1 Registration Information

When you create an account on okok, you provide the following information:

  • Full name and username.
  • Email address and mobile number.
  • Date of birth (for age verification).
  • Address and country.
  • Password (stored in encrypted form).

2.2 KYC Verification Information

Before a withdrawal or for transactions above a certain amount, we may collect additional identity verification information:

  • Photo of national ID or passport.
  • Selfie (holding your ID document).
  • Proof of address (where required).

2.3 Automatically Collected Information

When you browse or use okok, certain information is collected automatically:

  • IP address and device type.
  • Browser type and operating system.
  • Session duration and page visit information.
  • Gaming session logs (to ensure fair gameplay).
Data Type Purpose of Collection Mandatory?
Name & Email Account Creation & Communication Yes
Date of Birth Age Verification (18+) Yes
ID Document Photo KYC Verification Withdrawal
IP Address Security & Fraud Prevention Automatic
Payment Information Transaction Processing In Transactions

3 Why We Collect Information

Okok only collects data that serves a specific purpose. Nothing is gathered unnecessarily:

  • Service Delivery: Account creation, transaction processing, and game operation.
  • Identity Verification: Fraud and money laundering prevention.
  • Age Confirmation: Protection of Minors.
  • Customer Support: To resolve your issues quickly.
  • Security Monitoring: To detect suspicious activity.
  • Legal Obligations: To comply with applicable laws and regulations.
  • Service Improvement: To enhance the overall user experience.

okok never provides your information to third parties for marketing or advertising purposes.

4 Where Information Is Shared

Okok never sells your data. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third parties for payment processing, KYC verification, and cloud storage. These partners comply with okok's privacy standards and use data solely for their designated purposes.

4.2 Legal Obligations

Okok may be required to disclose data to fulfill court orders, lawful requests from investigative authorities, or applicable legal obligations. In all such cases, only the minimum necessary information is provided.

okok never sells or transfers your data to advertisers, data brokers, or other gaming platforms.

5 Data Protection Measures

Okok uses a multi-layered security framework to protect your data:

  • SSL/TLS Encryption: All transmissions are encrypted with 256-bit TLS.
  • Encrypted Databases: Stored data is encrypted with AES-256.
  • Two-Factor Authentication (2FA): An additional layer of security at login.
  • Access Controls: Only authorized personnel have access to this information.
  • Regular Security Audits: Third-party experts conduct regular system audits.
  • Firewall & DDoS Protection: Servers are protected against external attacks.

okok handles payment information in accordance with PCI DSS standards. Card numbers and payment details are never stored directly on our servers.

6 Cookies & Tracking Technologies

Okok uses cookies for various purposes. Cookies are small data files stored in your browser that help improve your experience.

Cookie Types Purpose Duration
Required Login sessions, security, and core functionality Deleted at end of session
Analytics Analyzing user behavior to improve services 30 Days
Functional Language preferences, theme settings, game history 1 Year

You can manage cookies through your browser settings. Note that disabling essential cookies may prevent okok from functioning properly.

7 Data Retention Period

Okok does not retain data longer than necessary. However, certain information may be kept for an extended period to meet legal obligations or security requirements.

  • Account Information: For the duration of active account use and up to 5 years after closure.
  • Transaction Records: Up to 7 years as required by law.
  • KYC Documents: 5–7 years in accordance with legal regulations.
  • Gaming Log: 2 years for fraud investigation purposes.
  • Support Conversations: 2 Years.

Once the retention period expires, data is securely deleted or anonymized.

8 Your Rights

Okok believes you have full rights over your own data. You can exercise the following rights at any time:

Right to Access

You can request to know what information okok holds about you.

Right to Rectification

You may request correction of any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data in certain circumstances, subject to legal obligations.

Right to Restrict Processing

You may request that the use of certain data be temporarily restricted.

Right to Data Portability

You can receive your personal data in a structured format.

To exercise these rights, contact okok customer support. We typically respond within 30 business days.

9 Privacy of Children & Minors

Okok strictly does not provide services to anyone under 18. We do not knowingly collect any information from minors.

If we discover that an account has been created by someone under 18, that account will be immediately closed and all associated data will be deleted.

To parents and guardians: if your child has accessed your account, please contact us immediately.

10 Policy Changes & Contact

10.1 Policy Changes

Okok may update this Privacy Policy from time to time. For significant changes, users will be notified via account notification or email.

10.2 Contact Us

For any privacy-related questions, complaints, or requests, please contact okok customer support. Our data protection team will handle your matter with the utmost care.

Privacy Contact: [email protected]

About Privacy Frequently Asked Questions

No, okok never shares your phone number or email with any third party for marketing or advertising purposes. This information is used solely for sending OTPs and providing customer support.

When an account is closed, general profile data is removed. However, transaction records and KYC documents must be retained for a set period in accordance with legal requirements. Contact customer support for more details.

okok does not collect GPS location. However, during login, an approximate country/city may be derived from your IP address, which is used solely for security and fraud prevention purposes.

Yes. okok complies with PCI DSS security standards. Mobile banking account numbers and payment details are never stored directly on our servers — they are held in encrypted token form.

okok uses multi-layered security — 256-bit SSL, encrypted databases, firewalls, and regular security audits. In the event of a security breach, affected users will be notified within 72 hours.

Our Trust, Play Safe

Your data is safe with okok. Register now and enjoy the best gaming experience in Bangladesh.

256-Bit SSL
No Data Sales
GDPR-Compliant
No Third Parties
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